Last updated: June 2025

Due to the nature of our products and services, returns, exchanges, or cancellations are generally not accepted, as all offerings are custom-made, service-based, or digital.

However, we understand unique situations may arise. If you have any concerns regarding your booking, purchase, or experience, please contact us at veratugusheva@gmail.com to discuss possible solutions. Returns or refunds may be considered on a case-by-case basis at our discretion.